- Technical questions
- Responsible Gaming
Who owns & operates partypokercasino?
partypokercasino is a sister brand to PartyCasino.com, the world’s biggest (and one of the oldest) casino and games sites in the world. With a vast array of casino table games and premium slot games to choose from, astute casino players have been playing PartyCasino.com games for more than 10 years. partypoker casino is partypoker’s own casino and games offering for poker players.
Can I trust partypoker casino?
As a brand within the publically listed GVC Holdings PLC, partypokercasino is fully licensed and regulated to the highest standards. GVC has four main product verticals (sports, Casino, Poker, Bingo) with a number of brands; Sports labels (bwin, Sportingbet, gamebookers), Gaming labels (partypoker, partycasino, Foxy Bingo, Gioco Digitale, CasinoClub), Studios (B2B) and non-core assets. GVC acquired bwin.party digital entertainment plc on 1 February 2016. The Group is headquartered in the Isle of Man and has licences in Alderney, Austria, Bulgaria, Denmark, Eire, France, Germany, Greece (interim), Gibraltar, Italy, Malta, Romania, UK, and USA (New Jersey), Additionally, through partner arrangements its activities are licensed in Belgium and South Africa.
We command leading market positions in each of our four product verticals: online sports betting, poker, casino and bingo with some of the world’s biggest online gaming brands including bwin, partypoker, PartyCasino and Foxy Bingo.
Why should I choose partypokercasino above other online casinos?
Quite simply, choice. At partypokercasino you get an amazing choice of games, a great choice of promotional offers and category leading customer service designed to give you – you guessed it – the best choice when it comes to picking a safe, secure and exciting online casino and games experience.
What games and jackpots are on offer?
partypoker casino is run by PartyCasino.com, one of the world’s largest online casinos, with 160 + games on offer including many of the classic casino games such as blackjack, roulette and a broad variety of slot and jackpot slot machines. We have been able to create a number of unique casino and jackpot slots – where prize pots are combined to create larger prizes. We also develop our own branded games in-house, many of which are among our most popular slot machines. This combination of exciting content, now including a live dealer games suite and large jackpot prizes all help to differentiate PartyCasino.com from other casino offerings.
How big are partypokercasino jackpots?
They’re big. Seriously big. In fact, the biggest in the online gaming world*. At the time of writing (*February 2013) the total jackpot pool had reached a staggering $8,884,893 and the Mega Jackpot alone had hit $7,382,117 and was ripe to be won by one winner.
Are the games at partypokercasino fair?
Yes. Licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under the Gambling Act 2005, our games are powered by the GVC systems which are independently tested to ensure that our games operate correctly, are fair, their outcomes are not predictable and that the system is reliable, resilient and otherwise up to the highest standards of software integrity, including access control, change control recording, fingerprinting of the executables and regular monitoring of all critical components of our systems.
How do I accumulate points with casino games?
When playing casino games you accumulate points towards bonuses, VIP levels and online store purchases.
Can I cancel a bet already placed (valid for roulette, blackjack, baccarat and craps)?
Each game has the functionality to clear or undo bets before starting the game.
Where can I find the game rules?
The game rules and instructions can be found in our website here, or in the ‘Rules’ button in the game windows.
Can I see my casino games history?
Game history can be accessed by clicking ‘Game logs’ from every game.
What happens if I get disconnected from the internet while playing?
Next time you will login the disrupted game will appear as it was when you were disconnected, or if you disconnected after the submitting information, the next sequence or result will appear as it would have been had you not been disconnected.
What do I need to do to join a game and start playing gammon online?
To play gammon online at partypoker, you'll need ourfreesoftware application, which you can download simply and easily (see next question).
How do I download the partypokerbackgammon application?
Downloading our software is easy. Just click on the 'Download' button available on partypoker under ‘Games’ If you experience any difficulties when downloading, please contact partypoker’s Customer Care team with specific information regarding your problem, and we will assist you as soon as possible.
I downloaded the software, but now I can't find it. Where is it?
If you downloaded the software (partypokerbackgammonSetup.exe) but forgot where you saved it, don't worry. Just go to Start-->Find-->File or Folders and type in partypokerbackgammonSetup.exe in the 'Named:' box. Once found, just double-click and join the game.
I installed partypokerbackgammon software, but I can't hear any sounds.
Enabling the in-game sound is easy. Simply follow these steps:,
I installed the software. Now where do I go to start playing?
Once you have downloaded the software, locate the partypokerbackgammon.com icon (the 'MM' icon on your desktop) and click on it. You can also launch the partypokerbackgammon.com application by clicking on the 'Start' button on the bottom left of your screen and searching for partypokerbackgammon.com in the first menu that opens up. You will find 'partypokerbackgammon.com’ in the upper half of the menu. Just click on it, and then click on partypokerbackgammon.com. The application will launch, allowing you to go to the Cashier, make a deposit, and start playing.
Do I need to go to the partypoker website each time I want to play?
No, you just have to click on the partypokerbackgammon.com icon on your desktop (the 'MM' icon), it will automatically connect you so you can start playing.
Connecting to partypoker backgammon after an upgrade
When there is an upgrade onpartypoker backgammon, the firewall sometimes fails to recognise the new version, and so may block the site. You just need to open your firewall and ensure that software is allowed access.